User analysis and usablility testing

Continue to develop a proposal that is intended to win a contract to redesign a website for a spa.

This element of your proposal will address user analysis and usability testing. There are several user analysis techniques that you can use to gather requirements from users. Examples include user interviews, requirements workshops, user surveys, personas (user profiles), user journeys, and customer experience maps.

For this part of your proposal, choose five requirements-gathering techniques that you might use and provide the spa owner with the following:

A description of each of the five techniques
An explanation of the ways in which each technique would benefit the design of the spa’s new website
In addition, consider potential downsides or consequences of using these techniques. Provide the following:
An explanation of the value of usability testing
A description of at least three different types of usability testing and how each is related to user-centered design best practices
The type of usability testing that you would use after designing the website prototype, and your justification for using that type.